1. Introduction
Sichuan Puciyun Technology Co., Ltd ("Puciyun," "we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (puciyun.com) and use our mobile applications available on Google Play Store and Apple App Store.
2. Information We Collect
2.1 Information You Provide Directly:
- Contact information (name, email address, phone number, company name)
- Account credentials and profile information
- Communication preferences and subscription information
- Payment and billing information when applicable
- Content and messages you submit through our forms and services
- Customer support inquiries and feedback
2.2 Information Collected Automatically:
- Device information (device type, operating system, unique identifiers)
- Usage data (pages visited, time spent, click patterns, interactions)
- IP address and connection information
- Browser type and language preferences
- Cookies and similar tracking technologies
- Location data (if permission is granted)
- Analytics information regarding app performance and usage
2.3 Third-Party Information:
- Information from analytics providers
- Information from advertising partners and networks
- Information from payment processors
- Information from cloud service providers
3. Advertising and Ad Networks
3.1 AdMob Integration:Our mobile applications integrate Google AdMob for displaying advertisements. Google AdMob collects and processes data including:
- Advertising ID (AAID for Android, IDFA for iOS)
- Device identifiers and characteristics
- IP address and location data
- App usage patterns and user interactions
- Ad performance metrics and engagement data
For information about Google AdMob's data practices, visit: Google Ads Privacy
3.2 Additional Ad Networks:Our applications may also integrate other advertising platforms including:
- Facebook Audience Network: Collects device identifiers, advertising ID, IP address, and browsing behavior
- AppLovin: Collects device data, advertising ID, and user behavior for personalized advertising
- Unity Ads: Collects device information and advertising identifiers for ad delivery
- Chartboost: Collects device identifiers and app usage data for ad targeting
- Vungle: Collects device information for video ad delivery and performance analysis
- Mintegral: Collects advertising identifiers and device data for ad optimization
- TikTok Audience Network: Collects device data and advertising identifiers for targeted ads
- InMobi: Collects device information for mobile advertising delivery
3.3 Ad Types and Data Collection:Our applications display multiple ad formats:
- Splash Ads (Interstitial): Full-screen ads that collect impression and click data
- Rewarded Video Ads: Video advertisements collecting viewing completion and engagement metrics
- Banner Ads: Standard display ads collecting impression and interaction data
- Native Ads: Contextual ads collecting engagement and conversion data
3.4 User Control and Opt-Out:
- Users can limit personalized advertising through device settings (Reset Advertising ID on Android, Limit Ad Tracking on iOS)
- Users can opt-out of personalized ads through industry opt-out mechanisms
- Declining consent will not prevent advertising, but ads may be less relevant
- Visit Your Ad Choices for additional options
4. Use of Information
We use collected information for the following purposes:
- Providing and improving our services and applications
- Personalizing user experience and content delivery
- Displaying targeted and relevant advertisements
- Responding to customer inquiries and support requests
- Sending newsletters and marketing communications (with consent)
- Conducting analytics and performance monitoring
- Maintaining security and preventing fraud
- Complying with legal obligations and regulations
- Improving application functionality and user experience
5. Regional Compliance
5.1 General Data Protection Regulation (GDPR) - European Union
- Legal basis for processing: Consent, legitimate interests, contract performance, legal compliance
- Data subject rights: Access, rectification, erasure, restriction, portability, objection
- Data retention: Information retained only as long as necessary for specified purposes
- Data transfer: International transfers compliant with GDPR Chapter 5 requirements
- Data Protection Impact Assessment (DPIA) conducted for high-risk processing
- Data Protection Officer contact: dpo@puciyun.com
5.2 California Consumer Privacy Act (CCPA) - California, USA
- Right to Know: Request categories and specific personal information collected
- Right to Delete: Request deletion of personal information (subject to exceptions)
- Right to Opt-Out: Opt-out of sale/sharing of personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit: Limit use of sensitive personal information
- Non-discrimination: No discrimination for exercising CCPA rights
- Consumer requests: Submit requests via contact@puciyun.com
5.3 Children's Online Privacy Protection Act (COPPA) - United States
- Minimum age requirement: 13 years or older (or applicable age of digital consent)
- Parental consent: Required for children under 13 in the United States
- Parental rights: Access, review, and deletion of children's information
- Limited data collection: Minimal collection from users under age of consent
- No third-party marketing: Personal information not shared with third parties for marketing
- Parental contact: parents@puciyun.com for privacy concerns regarding minors
5.4 Age-Appropriate Data Practices
- 13-17 years: Enhanced privacy protections, limited data sharing, parental notification options
- 18+ years: Standard privacy practices as outlined in this policy
- Age verification: We employ mechanisms to verify user age appropriately
- Advertising restrictions: Limited behavioral targeting for users under 18
5.5 United Kingdom Data Protection Act (UK GDPR)
- UK-specific GDPR compliance requirements maintained
- Data adequacy agreements in place for international transfers
- UK Information Commissioner's Office (ICO) regulatory compliance
- UK data subject rights fully protected and respected
5.6 Australia Privacy Act
- Australian Privacy Principles (APPs) compliance
- Privacy Impact Assessment conducted for Australian users
- Accountability arrangements and privacy management practices
- Australian Office of the Australian Information Commissioner (OAIC) compliance
5.7 Canada Personal Information Protection and Electronic Documents Act (PIPEDA)
- PIPEDA principles for personal information management
- Canadian Privacy Commission alignment and compliance
- Provincial privacy legislation compatibility (Ontario, Quebec, etc.)
- Cross-border data transfer agreements with Canada
5.8 Additional Jurisdictions
- Asia-Pacific Privacy Laws: APAC region specific privacy compliance
- Brazil LGPD (Lei Geral de Proteção de Dados): Brazilian user data protection
- Middle East Privacy Regulations: Regional compliance as applicable
- Local Regulations: Compliance with applicable local privacy laws in all service regions
6. Age Restrictions and Compliance
6.1 Age Verification
- Users must be at least 13 years old (or the age of digital consent in their jurisdiction)
- Users under 18 are classified as minors with enhanced protections
- Parental or guardian consent required for users under age of legal majority
- We employ technical and procedural age verification mechanisms
6.2 Minors (Under 18) Privacy Protections
- Limited collection of personal information
- No sale of personal information for commercial purposes
- Restricted behavioral advertising and targeting
- Enhanced parental notification and control mechanisms
- Privacy-by-design approach for youth-focused services
7. Mobile Application Specific Privacy
7.1 Google Play Store Requirements
- Google Play Developer Program Policies compliance
- User data privacy and security standards adherence
- Transparent privacy policy display in app store listing
- Permission requests transparent and justified
- Data collection limited to declared purposes
- Regular security updates and vulnerability patches
7.2 Apple App Store Requirements
- App Store Connect privacy practices disclosure compliance
- Apple App Tracking Transparency (ATT) framework adherence
- Privacy labels accurate and comprehensive
- App privacy information updated regularly
- Child-safety and age-appropriate content compliance
- iOS platform security and privacy standard maintenance
7.3 Permission Handling
- Camera: Used only with explicit user permission for video conferencing features
- Microphone: Accessed only with clear user consent for audio features
- Location: GPS access requires explicit opt-in with purpose disclosure
- Contacts: Access permitted only with prior written consent
- Photos/Media: Limited to user-selected content only
- Calendar/Files: Accessed minimally and only as needed for core functionality
8. Data Sharing and Third Parties
We may share your information with:
- Service Providers: Cloud hosting providers, payment processors, analytics services (with data processing agreements)
- Advertising Networks: AdMob, Facebook, AppLovin, and other ad partners (as outlined above)
- Business Partners: Strategic partners for service delivery (under confidentiality agreements)
- Legal Authorities: When required by law or to protect rights and safety
- Successors: In case of merger, acquisition, or business transfer (with privacy protections)
No Sale of Personal Information: We do not sell personal information to third parties for their own marketing purposes.
9. Data Retention
- Contact information: Retained for 3 years from last interaction
- Account data: Retained for duration of account use plus 1 year
- Usage and analytics data: Retained for 12-24 months
- Payment information: Retained as required by law (typically 7 years)
- Marketing communications: Retained until opt-out
- Legal holds: Information retained as required by legal obligations
10. Data Security
- Industry-standard encryption (SSL/TLS) for data in transit
- Encryption at rest for sensitive personal information
- Secure authentication mechanisms and access controls
- Regular security audits and vulnerability assessments
- Employee privacy training and data protection policies
- Incident response plan for data breaches
- Compliance with security best practices and frameworks
11. Your Privacy Rights
- Access: Right to request and receive copies of your personal data
- Correction: Right to request correction of inaccurate information
- Deletion: Right to request deletion of personal data (subject to legal exceptions)
- Portability: Right to receive data in portable, machine-readable format
- Objection: Right to object to certain processing activities
- Withdraw Consent: Right to withdraw previously given consent
- Complaint: Right to lodge complaints with relevant regulatory authorities
To exercise these rights, contact us at: privacy@puciyun.com
12. Cookies and Tracking Technologies
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Track user behavior and website performance
- Marketing Cookies: Enable targeted advertising and campaigns
- Third-party Cookies: Set by external partners for analytics and advertising
Users can manage cookie preferences through browser settings.
13. Contact Us
Privacy Inquiries: privacy@puciyun.com
Data Protection Officer: dpo@puciyun.com
General Support: support@puciyun.com
Mailing Address: 1st Floor, No. 10 Cuihu East Road, Tianpeng Street, Pengzhou, 611930, Sichuan, China
14. Policy Updates
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of updates. Material changes will be communicated via email or website notification.